- Shipping & Delivery
- We use table rate prices for shipping charges (see below). Items will arrive in 5-7 business days. Delivery times are estimates and may vary.
| |
Order Total |
|
Ship Rate |
| |
$0 - $9 |
|
$3.95 |
| |
$9.01 - $30 |
|
$7.95 |
| |
$30.01 - $100 |
|
$10.95 |
| |
$100.01 - $155 |
|
$12.95 |
| |
$155.01 - $250 |
|
$14.95 |
| |
$250 & above |
|
$19.95 |
- International Shipping
If you place an order to be delivered to an International address we will call or email you to confirm shipping details and to give you the updated shipping charges. - Returns & Replacements
- All returns covered under our 15-day return period are subject to the following:
- A Return Merchandise Authorization (RMA) number issued by CigarFresh.com and Cigar Oasis must accompany all returns.
- RMA numbers must be obtained no later than 15 days from the date the product was shipped. All RMA numbers are valid for 10 days from the date of issuance.
- All products must be returned in new, unused condition, including original packaging, all documentation and accessories.
- CigarFresh.com and Cigar Oasis will not accept items that have been physically damaged or misused.
- CigarFresh.com and Cigar Oasis will not honor requests for exchanges under any circumstances.
- All returns must be shipped freight prepaid.
- All related fees (shipping & return shipping fees) are NON-REFUNDABLE for all products in all cases.
- 15% restocking fee applies to all refunds.
- Please allow 1-2 weeks for all refunds.
- Ordering Terms & Conditions
- By placing an order at CigarFresh.com, a customer has agreed to the terms and conditions of the sale as indicated on this website. By placing an order at CigarFresh.com, a customer has agreed to the total dollar amount of the sale, and authorized CigarFresh.com to collect payment via the payment method the customer specified. CigarFresh.com reserves the right to make changes to this site and these terms and conditions at any time.
